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Design Groups
Setting
Scope
Broadening Options
Defining
Skill Sets
Monitoring System
Auto-Coaching |
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Collaborative Scheduling™:
Defining Skill Sets
Co Scheduling thrives when managers and employees
excel in a clearly defined interactive skill set.
Some of the skills are related to managing specific
options: managing time on reduced schedules or
building knowledge transfer into a phased retirement
plan. But the deeper skills required for developing
and maintaining an option are those required for
competent management and self-management. Each
client needs to define the elements of the skills
set to be set and emphasized in this system.
One element of this system can be our core
managerial framework, Leading through Mutual
Respect. It touches on the key elements of managing
flexibility and conciliating differences and
includes detailed training support. The principles
of this approach are: |
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•
We avoid
assumptions
•
We always
pay attention
•
We listen
attentively & speak directly
•
We
delegate and develop fully
•
We
provide feedback consistently
•
We
resolve conflicts respectfully
•
We do
what we promise |
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These principles apply to collaborative scheduling
and quality flexibility. Brief definitions follow: |
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► We avoid
assumptions The essence of change is
reexamining habits that block progress and replacing
them with more productive ones. If flexibility is
the constant rethinking of where, when and how work
gets done, the discipline of constantly suspending
assumptions is vital.
► We always pay
attention Flexible and respectful leadership
requires an unrelenting focus on things as they are
– and realistically may become. Sorting out new and
promising from simply different ways of working
helps build a unique workplace over time.
► We listen
attentively & speak directly Clean, clear
communication is the prime enabler of a truly
flexible workplace in which connection and
engagement are deepened despite growing differences
in where and when people work.
► We delegate and
develop fully The essence of the flexible
workplace is a heightened focus on results – and
increasingly on stretch results. The core skill for
leaders to achieve these outcomes is the clear
definition of expectations and the provision of
training to support them.
► We provide
feedback consistently A dispersed work group
with reduced overlap in schedules requires more, not
less feedback on both excellent performance and
areas for improvement. This traditional leader
weakness must be strengthened to maximize results.
► We resolve
conflicts respectfully Many leaders and
others worry that a flexible workplace will generate
more conflicts as issues of scheduling and
communication become more pronounced. Learning new
and better ways to resolve differences is essential.
► We do what we
promise Leading in an environment where
tradition and habit prevail is less demanding on
questions of integrity. When great changes occur,
more promises are made – and must be kept. |
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